Responsible Gaming on bajj —
Stay in Control, Stay Safe

Gaming Should Always Be Fun

bajj is built for Bangladesh players who enjoy online gaming as a form of entertainment. Whether you're playing Rummy, spinning the reels on Wild Bandito, or trying your luck on Mahjong Ways, the experience on bajj is designed to be enjoyable, fair, and safe.

But bajj also knows that for some players, gaming can stop being fun and start becoming a problem. That's why responsible gaming isn't just a page on the bajj website — it's a core part of how the platform operates. Every tool described on this page is available to every registered bajj player, free of charge, at any time.

bajj's responsible gaming commitment is simple: the platform will never pressure you to keep playing, never make it difficult to set limits, and never ignore a player who reaches out for help. If gaming on bajj ever stops feeling like entertainment, bajj wants to be the first to help you take a step back.

Responsible Gaming Tools on bajj

bajj provides a full set of responsible gaming tools that BD players can activate directly from their account settings or by contacting the bajj support team at [email protected]. These tools are designed to give you real control over how you play — not just a checkbox on a form.

• Deposit Limits: Set a maximum amount you can deposit into your bajj account per day, per week, or per month. Once a limit is set, bajj will not allow deposits beyond that amount during the chosen period. Lowering a limit takes effect immediately. Raising a limit requires a 7-day cooling-off period.
• Loss Limits: Set a cap on how much you are willing to lose in a given period. When your losses reach the limit you have set, bajj will prevent further play until the period resets. This tool is one of the most effective ways to keep gaming within a budget you are comfortable with.
• Session Time Limits: Set a maximum session length. When your session reaches the time you have chosen, bajj will display a reminder and give you the option to end the session. You decide how long is long enough.
• Reality Checks: Enable periodic pop-up notifications during your gaming session that show you how long you have been playing and how much you have wagered. Reality checks are a simple but powerful way to stay aware of your gaming activity on bajj.
• Cool-Off Period: Take a short break from bajj without permanently closing your account. Cool-off periods can be set for 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, you cannot log in or make deposits. bajj will not send you any promotional communications during this time.
• Self-Exclusion: If you feel you need a longer break, bajj offers self-exclusion for periods of 3 months, 6 months, 1 year, or permanently. Self-exclusion is a serious tool — once activated, it cannot be reversed until the chosen period has fully elapsed. bajj will close your account and return any remaining balance.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Many players don't realise there is an issue until it has already affected their finances, relationships, or mental health. bajj wants every BD player to be aware of the warning signs so they can act early.

Ask yourself honestly whether any of the following apply to you:

Quick Self-Assessment

bajj encourages all BD players to check in with themselves regularly. The questions below are not a clinical diagnosis — they are a simple way to reflect on your gaming habits honestly. If you answer "yes" to two or more of these questions, bajj recommends using one of the responsible gaming tools above or reaching out to the bajj support team.

How to Set Limits on bajj

Setting responsible gaming limits on bajj takes less than two minutes. Here's how to do it:

• 1
  Log in to your bajj account Go to bajj.one and sign in with your registered email and password.
• 2
  Open Account Settings Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
• 3
  Select Responsible Gaming Find the "Responsible Gaming" tab in your account settings. All available tools are listed here.
• 4
  Choose your tool and set your parameters Select the tool you want — deposit limit, loss limit, session timer, cool-off, or self-exclusion — and enter the values that work for you.
• 5
  Confirm and save bajj will apply your settings immediately. You will receive a confirmation email at your registered address.

If you have any difficulty setting limits through your account, contact bajj support at [email protected] or use the live chat feature on the bajj platform. A support agent will set up the limits for you directly — no waiting, no runaround.

Protecting Young People

bajj operates a strict 18+ policy with no exceptions. Every new player must verify their age before making a deposit or playing any real-money game on bajj. bajj uses identity verification technology to confirm that all players meet the minimum age requirement.

If you share a device with younger family members, bajj strongly recommends the following steps to prevent underage access:

• Always log out of your bajj account when you are not using it.
• Never share your bajj login credentials with anyone, including family members.
• Use a strong, unique password for your bajj account that others cannot guess.
• Enable two-factor authentication on your bajj account for an extra layer of security.
• Consider using parental control software on shared devices to block access to gaming sites.

If you suspect that a minor has accessed a bajj account — whether your own or someone else's — contact bajj immediately at [email protected]. bajj will investigate and act without delay.

Getting Help and Support

bajj's support team is available 24 hours a day, 7 days a week. If you are concerned about your gaming habits — or about someone else's — reaching out to bajj is always the right first step. The bajj support team is trained to handle responsible gaming conversations with care and without judgment.

You can reach bajj support through the following channels:

• Email: [email protected] — bajj aims to respond to all responsible gaming enquiries within 24 hours.
• Live Chat: Available directly on the bajj platform, 24/7. This is the fastest way to get immediate help.

bajj treats all responsible gaming communications as strictly confidential. Your enquiry will not affect your account standing, and bajj will never use a responsible gaming conversation as a reason to restrict your account in any way other than the tools you choose to activate yourself.